Jobs At
Leafy Oak
Tea Room

JOB DESCRIPTION – FOOD HANDLER

This person is passionate about delivering great food and customer service and who will assist the kitchen manager in the day to day running of the Tea Room. You will have great communication skills and enjoy working as part of a team.

The ideal person for this position would have experience in working with food with extensive knowledge of allergens. Due to the nature of this role and the use of high risk equipment we will only look at applications from applicants aged over 18.

The role includes but not limited to:

• Sanitise food preparation and serving areas
• Prepare, arrange and serve sandwiches and other items on the menu when ordered.
• Ensure items are prepared and received by the customer in good time.
• Give estimate of expected food consumption
• Advise kitchen manager when certain foods are getting low
• Attention to detail and presentation of food
• Ensure that the equipment is always in the right condition; report to Supervisor/Manager when any fault occurs
• Excellent knowledge and use of the allergy information
• Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and repeat business
• Ensuring adequate stock levels of supplies and consumables for tea room area, managing orders and stock rotation
• Managing queues and meeting customer expectations
• Keeping the kitchen areas tidy and clean including table clearing, removing dirties and waste
• Potwash
• Handling customer complaints in the first instance and reporting feedback to the Supervisors / Managers
• Assisting with unloading deliveries in a quick and efficient manor
• Working within established guidelines and operating procedures
• Ensuring compliance with all legislation, H&S and food hygiene

The personal skills that is required for the job:

• Having a friendly and engaging personality, a good communicator, able to work under pressure.
• Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
• Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
• Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc.
• You should have a comprehensive understanding of the menu and have a keen interest in food and drink.
• An effective, well organised and efficient team player with a strong sense of discipline and urgency.
• Excellent standards of personal presentation smart appearance and articulate.
• Food Hygiene qualifications.
• Previous catering experience essential.

HOURS: Every other Saturday 8.30 am – 4pm and Sunday 9am – 4pm. There will be opportunity for overtime.

IMPORTANT : You will be required to keep up to date your food safety and hygiene qualifications.